CallPro CRM

#1
CallPro CRM allows direct integration with VOIP either with a URL Scheme or an IP Command, does VOIPfone have syntax for either of these which would mean that we could integrate calling. Using our SNOM IP's do not wok, I am guessing as the calling is happening remotely so the local IP of the Phone does not work, in addition we use Extensions so would need to pass that info as well.


Thanks

Re: CallPro CRM

#2
Are you trying to trigger outbound calls from CRMPro, or have inbound calls bring up customer details (or both)?

Our TAPI plugin should give you outbound calling. For inbound, it may be possible to set the Snom Action URLs to trigger something - it depends on what CRMPro is expecting.
Regards,

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