Voipfone Status Page

Voipfone's new home for real-time and historical data on system performance.

News & Product Announcements

News about prices and service changes, new products and special offers.

Feedback & Bug Reports

Was there something you liked? Something we didn't do so well? Tell us about it here.

Voipfone General Information and FAQs

General information about Internet Telephony, VoIP, Voipfone, how it all works and common problems. It's worth having a look before you post.

Hardware Support

VoIP hardware is developing fast - this is where you ask all those ''how do I make my SIP Telephone, Adapter or Asterisk box work with Voipfone" questions?

1. Phone Setup Guides
2. Adaptor Setup Guides
3. Network Setup Guides

Softphone Support

Mainly for X-Lite Users, but also for any other SIP based softphones you want to talk about or recommend for use with Voipfone.

1. Softphone Setup Guides
2. Download Zoiper Softphone

Voipfone Virtual PBX Support

Post here for discussions and problem solving for Virtual PBX extensions, Call Queues, Business Hours, IVR etc

Routers, Firewalls & NAT

The bane of VoIP's life. Getting across these can be tricky. Post your configs, tips and tricks and ask for help. Someone out there has made your router work with your phone on Voipfone's network.

Broadband Support

This forum is for all aspects of broadband including our own product - Voipfone Managed Broadband.

1. Getting Started, Router Config

Asterisk and other hardware PBX Support

We allow unlimited and free SIP trunks for connecting your Asterisk box (or other VoIP based, hardware PBX) to the external telephone network.
Solve your PBX problems here.

CRM (Customer Relationship Management) Integration

This looks like being a interesting area of development work for us. We want to build simple & generic but poweful services for CRM users. We'd be very interested in hearing your views and requirements for features so we build what you actually want.

Voipfone Address Book Dialler (TAPI Plugin)

This free software links the Voipfone service to other software that you may have on your PC such as your Contacts in Microsoft Outlook, Outlook Express, Sage, ACT and most standard TAPI programs. Try it and tell us what you can make it work with.

Browser Dialler Plugins

Our web browser plugins allow you to automatically dial any telephone number shown on a website just by clicking on it - no matter what telephone you are using.

Voipfone General Discussion Forum

If it's about VoIP, SIP or Internet Telephony but it doesn't seem to fit anywhere else, stick it here.

Suggestion for New Voipfone Products, Services and Features

We develop all our own software, which means we can build new VoIP based services as we need them. So if you want a new service just add it to this list. We can't guarantee building it, but we will consider every suggestion and the more people say they want it, the more likely we are to build it.

1. Vote for the Voipfone features you want us to develop

Virtual Assistants Forum

Virtual Assistants (VAs) answer calls for individuals and businesses and Voipfone hosts several VA services on its network. This is an experimental forum requested by VAs for the discussions and support of VAs and their customers.

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