Home About Services Hardware Prices Signup Login Support Contact

View unanswered posts | View active topics It is currently May 25th, 2013, 11:23 am



This topic is locked, you cannot edit posts or make further replies.  [ 41 posts ]  Go to page Previous  1, 2
 Vote for the feature you want us to develop 

Vote for the feature or service you most want
1471 Call Back (feature) 1%  1%  [ 1 ]
1571 Call Back (feature) 0%  0%  [ 0 ]
Call Rejection (feature) 1%  1%  [ 2 ]
Anonymous Call rejection - CLI witheld (feature) 2%  2%  [ 3 ]
Email to Fax (service) 14%  14%  [ 23 ]
SMS activated Call Divert (service) 1%  1%  [ 2 ]
Virtual Mobile Number (service) 2%  2%  [ 4 ]
Choose your telephone number from a list (feature) 3%  3%  [ 5 ]
Line and extension status indicators - busy, NR, DND etc (feature) 11%  11%  [ 18 ]
Active Call Pick Up - from an extension - (feature) 9%  9%  [ 15 ]
Call Recording (service) 8%  8%  [ 14 ]
User controlled change of fax to email address (feature) 1%  1%  [ 2 ]
Call intrusion - listen in to a call on an extension (feature) 2%  2%  [ 3 ]
Call Barring - prevent external calls from an extension (feature) 1%  1%  [ 2 ]
Do Not Disturb (feature) 1%  1%  [ 1 ]
User configurable rings before Voicemail activates (feature) 9%  9%  [ 16 ]
Choose music on hold from list (service) 5%  5%  [ 9 ]
Show missed calls on call records (feature) 5%  5%  [ 9 ]
Message Center Number [for SMS enabled phones] (feature) 12%  12%  [ 20 ]
Message Center Number [for SMS enabled phones] (feature) 12%  12%  [ 20 ]
Total votes : 169

 Vote for the feature you want us to develop 
Author Message

Joined: June 22nd, 2006, 3:26 pm
Posts: 164
Location: Grimsby


Recommend on Google Plus
Post 
I had a little time to kill so I took a stab at describing what each of these do.. I may be wrong, I'm sure someone will correct me if I have made a mistake.

1471 Call Back (feature) Allows you to call the last number who called you while calling 1471.

1571 Call Back (feature) Allows you to call people directly from voicemail.

Call Rejection (feature) Allows you to reject callers maybe on a per number basis or as they call?

Anonymous Call rejection - CLI witheld (feature) Rejects all calls where the number is withheld.

Email to Fax (service) Send faxes from your email client

SMS activated Call Divert (service) Set your divers using a text message

Virtual Mobile Number (service) A mobile number that's not actually tied to a sim card, all messages will come to a mailbox somewhere

Choose your telephone number from a list (feature) Select from a range of numbers to find one to suit you for ease of remembering or because it suits your business, maybe consequtive numbers too.

Line and extension status indicators - busy, NR, DND etc (feature) Allows you to see the status of all the lines within your account so you know who's available to take calls in real time without having to dial the extension.

Active Call Pick Up - from an extension - (feature) Pick up other peoples calls from your own desk. If the telephone the other side of the room is ringing you can answer it using your handset.

Call Recording (service)

User controlled change of fax to email address (feature) Change the email address to which faxes go to?

Call intrusion - listen in to a call on an extension (feature)

Call Barring - prevent external calls from an extension (feature)

Do Not Disturb (feature) Allows you to change the staus of your line so you cannot be disturbed when you're busy.

User configurable rings before Voicemail activates (feature) Control how many times your phone rings before voicemail kicks in.

Choose music on hold from list (service) Change the music your callers hear when they're on hold.

Show missed calls on call records (feature) Already active?

Bill Consolidation - one bill for all services, monthly (feature)

Message Center Number [for SMS enabled phones] (feature) Allows you to send sms messages via voipfone using your existing mobile handset?


February 12th, 2007, 2:08 pm
Profile WWW

Joined: February 5th, 2006, 12:38 pm
Posts: 291
Location: Holbeach, Lincs


Recommend on Google Plus
Post 
I know you *hate* telling us your priorities most of the time.... any chance after your meeting on the 1st March you'll let us know your direction. I think I can speak for a lot of people, we all like to know as we find it quite exciting!!

_________________
If you got any questions I'll be happy to help. Just don't ask me about VoIP, i know so little about that i'd bore you trying to talk about it, but we all have to learn sometime!
http://www.wellandpower.net


February 27th, 2007, 1:54 pm
Profile WWW

Joined: November 8th, 2006, 8:38 pm
Posts: 103


Recommend on Google Plus
Post 
Line and extension status indicators - busy, NR, DND etc (feature)
10%


A vote for this please :D

Mark.


March 15th, 2007, 8:03 pm
Profile

Joined: March 26th, 2007, 8:21 am
Posts: 5


Recommend on Google Plus
Voipfone seems to be great for many things, one thing i personally think it lacks in, is that when a caller rings you out of hours you can only divert the caller to a voicemail - Eg when people call our company, they ring, get welcomed via the IVR, get told their number 1 in the queue and then a voicemail to get told the office is closed...

Sureley this is something pretty straight forward to set up. So when a caller rings, either we can record a message to say were closed or voipfone have a standard message to say the office is closed...

Everything is so complete with voipfone but this seems to be something so straight forward for businesses its been missed off :shock:


March 26th, 2007, 8:29 am
Profile WWW

Joined: March 28th, 2007, 10:45 pm
Posts: 1


Recommend on Google Plus
Is there anything on the horizon for voice to text?
Jott is up for mobiles in the states, http://www.jott.com/
This would be great for storing messages.


March 28th, 2007, 10:50 pm
Profile

Joined: March 12th, 2007, 5:02 pm
Posts: 3


Recommend on Google Plus
Post 
Hi guys,

At the moment when my minutes run out i currently have to cancel the prepaid service, and initiate a new prepaid service...

How about a feature/addon with the inclusive minutes packages...
As in an update which sends a warning email when your customers inclusive minutes package expires before the renewal date?

or how about a feature for when the account's inclusive minutes package are automatically renewed when it reaches 0 minutes?? causing a new billing date where the 30 day validity begins?

Ambro


April 6th, 2007, 1:47 am
Profile

Joined: June 2nd, 2008, 8:56 am
Posts: 3


Recommend on Google Plus
Post 
Hi

Any word on when email to fax will be up and running? I'm in Australia and the feature would cut our fax phone bill dramatically. Maybe even a service that allows us to print to some software on our PC's and send a fax via the VOIPFONE network

Regards
Teviot


June 9th, 2008, 12:54 pm
Profile
Voipfone Staff
Voipfone Staff

Joined: February 3rd, 2006, 7:58 pm
Posts: 1339
Location: London


Recommend on Google Plus
Post 
No news yet I'm afraid. This may be of help though:

http://www.voipfoneuserforum.com/viewtopic.php?t=2854

_________________
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone


June 9th, 2008, 1:16 pm
Profile WWW

Joined: July 13th, 2008, 6:04 pm
Posts: 16


Recommend on Google Plus
Post 
be great to be able to configure the voice mail, so for example

i have 4 extensions

we are all busy on them, voicemail to kick in and say all lines are busy please leave a message or call back in 5 minutes

When we are closed, voice mail to say "we are closed blah blah"

no one answers ... to say all lines are busy.

That would be great!

the current voice mail situation i.e, diverting snom phones to other extensions gets too complicated.


July 14th, 2008, 7:16 pm
Profile

Joined: September 24th, 2008, 9:59 am
Posts: 2


Recommend on Google Plus
I'd like the
Line and extension status indicators

It would be really useful, has it been done yet?


September 24th, 2008, 10:18 am
Profile
Voipfone Staff
Voipfone Staff

Joined: February 3rd, 2006, 7:58 pm
Posts: 1339
Location: London


Recommend on Google Plus
Yes - see:

viewtopic.php?f=1&t=3188

(We did email everyone - have you unsubscribed?)

_________________
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone


September 24th, 2008, 10:26 am
Profile WWW

Joined: September 24th, 2008, 9:59 am
Posts: 2


Recommend on Google Plus
Voipfone wrote:
Yes - see:

viewtopic.php?f=1&t=3188

(We did email everyone - have you unsubscribed?)


Thanks setup now.

Emails, I have to confess, I don't read all of them all the way through :)


September 24th, 2008, 11:24 am
Profile
Voipfone Staff
Voipfone Staff

Joined: February 3rd, 2006, 7:58 pm
Posts: 1339
Location: London


Recommend on Google Plus
Do'h - all our hard work wasted 8)

_________________
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone


September 24th, 2008, 11:45 am
Profile WWW

Joined: December 26th, 2008, 8:14 pm
Posts: 2


Recommend on Google Plus
Choose music on hold from list is good


December 26th, 2008, 8:17 pm
Profile

Joined: September 9th, 2008, 3:55 pm
Posts: 9


Recommend on Google Plus
Not sure why this isn't on the list, unless either I've missed something or it's beyond the tech people for the moment.

Please can we have Call Divert to another landline or mobile either after a number of unanswered rings (specifiable) or immediately?

This is a really useful feature found on voiptalk and sipgate. I can't understand why it's not on voipfone when you have so many other useful features.

Oh, and one more: ability to record outgoing voicemail message by dialling in instead of uploading an MP3. Or have I missed that one too?

Thanks in hope.

Colin


February 6th, 2009, 12:40 am
Profile
Voipfone Staff
Voipfone Staff

Joined: August 24th, 2006, 12:58 pm
Posts: 753
Location: London


Recommend on Google Plus
virtualphoneuser wrote:
Please can we have Call Divert to another landline or mobile either after a number of unanswered rings (specifiable) or immediately?

You can currently set a divert via the website for an immidiate divert, busy divert or PSTN failover divert. Timeout diverts can't be set via the website but can be set on pretty much all hardware phones. What phone do you use?
virtualphoneuser wrote:
Oh, and one more: ability to record outgoing voicemail message by dialling in instead of uploading an MP3. Or have I missed that one too?

The ability to upload voicemails is quite new - Before that and still now users can record voicemail via 1571 (or 1572 if your number is part of a ring group)

_________________
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone


February 10th, 2009, 11:41 pm
Profile WWW
Display posts from previous:  Sort by  
This topic is locked, you cannot edit posts or make further replies.   [ 41 posts ]  Go to page Previous  1, 2

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to:  
cron

Copyright 2004 - 2013, iNet Telecoms Ltd . All rights reserved.