We've lost a member of staff and I need to remove the extension for that person. The Help page says, " ... if you take too few you just add more, if you find you have too many you remove them. We don’t lock you into a contract - the most a mistake can cost you is 99p!"

But does not tell me how. What am I missing?

Gareth

Just go here and cancel what you no longer need:

https://www.voipfone.co.uk/account.php? ... properties