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thegaffer
Joined: 01 Jul 2007
Posts: 4
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 Posted: Wed Apr 02, 2008 4:45 pm Post subject: Two remote offices - solution required |
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I have two seperate offices both with their own broadband connection - hence seperate IP addresses.
I have a voipfone account and 0845 number in the main office. I then want to setup the second office to be able to take calls if the main office phone is not answered via a simply divert.
It would also be useful to be able to call internally as well as transfering calls between each other.
How would I go about this and what additional services will I require from voipfone. I assume I don't require any VPN, etc between each site? |
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voipfone
Site Admin
Joined: 03 Feb 2006
Posts: 1687
Location: London
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| Posted: Wed Apr 02, 2008 4:50 pm Post subject: |
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You just need to take a couple of extensions (£0.99 pm each) and both will ring when your number is called - you don't need the divert, though you could use one if you liked.
Calls can be transferred between offices for free - you don't need any extra connectivity.
We'd recommend using proper business phones - any from the snom range will be fine.
Info on PBX here:
https://www.voipfone.co.uk/Voipfone_User _Manual.htm#_Toc187049914
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Voipfone Customer Services
Web: www.voipfone.co.uk |
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thegaffer
Joined: 01 Jul 2007
Posts: 4
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| Posted: Wed Apr 02, 2008 4:55 pm Post subject: |
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Thanks for the quick response - sounds like a "simple" solution too!
Will I need a seperate number (e.g. 0845) at the 2nd office? |
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voipfone
Site Admin
Joined: 03 Feb 2006
Posts: 1687
Location: London
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| Posted: Wed Apr 02, 2008 5:49 pm Post subject: |
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Not unless you need to have direct dial into there too
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Voipfone Customer Services
Web: www.voipfone.co.uk |
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