snom firmware updates

voipfone · Posted: Tue Feb 06, 2007 12:40 pm Post subject: snom firmware updates

Some people are updating their snom firmware to v6.5.2 - please don't do this as this is a buggy release that causes call transfer and other problems.

The last recommended release is 6.2.3 and this is the one we auto-provision.

If you are having problems with your snom please downgrade (or upgrade) to this release.
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Voipfone Customer Services

Web: www.voipfone.co.uk

jm_paulin · Joined: 15 Feb 2007 Posts: 11

Anything about 6.5.8 release and beyond?

Thx

PeDaSp · Joined: 16 Oct 2006 Posts: 27

Any chance of an update on the updates? Smile

The latest SNOM sw fixes various bugs - plus it offers wireless headset support.

I have always found SNOM very helpful - I'm sure if you outlined the issues you are having, they will come-up with fixes for you.

Ta very much.

PeDaSp · Joined: 16 Oct 2006 Posts: 27

I'm told by the SNOM UK distributors that 6.2.3 is really buggy - and I have had problems with it.

6.5.8 seems to be fine - apart from one non-critical bug that SNOM says they will fix in the next update.

6.5.2 was giving me problems with putting callers on hold.

Would really like your guidance on this Very Happy

voipfone · Posted: Wed Apr 25, 2007 8:51 pm Post subject:

We're still only officially supporting v6.2.3. We have tested 6.5.2 and didn't like it. We haven't yet tested 6.5.8

If you use that version and it works for you that's fine - please post any problems you have here.
_________________
Regards

Voipfone Customer Services

Web: www.voipfone.co.uk

PeDaSp · Joined: 16 Oct 2006 Posts: 27

Thanks.

I had terrible problems with 6.2.3 and 6.5.2.

6.5.8 seems very stable - just a small bug with the redirection function that SNOM say they will fix.

We have 25 users.

davidgu · Joined: 06 Feb 2006 Posts: 450

Any news on testing later firmware versions than 6.2.3, or is that still the latest supported version?

Thanks

dmac9 · Joined: 28 Jun 2007 Posts: 1

Any updates on the stability of the latest firmware?

davidgu · Joined: 06 Feb 2006 Posts: 450

What's the latest supported firmware for the Snom 3xx series?

Are you supporting any of the version 7 firmware releases yet?

voipfone · Posted: Mon Jun 09, 2008 2:38 pm Post subject:

Officially, it's still v6.x.x but we're all now using v7.1.30 ourselves without problems.
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Regards

Voipfone Customer Services

Web: www.voipfone.co.uk

Richy · Joined: 12 Dec 2006 Posts: 25 Location: Southport

Hi there,

Is there any advantage to updating to latest firmware? (7.1.30)

Prior warnings about flaky firmware updates (e.g. 6.5.2) meant we never updated our SNOM 360s which I think are on 6.5.1 (bought November 2006 from Voipfone).

We do get occassional glitches, but nothing that we can't fix by powering the phone off for a few minutes, then restarting.

crasher · Joined: 16 Jun 2008 Posts: 23 Location: Midlands, UK

i upgraded to 7.1.30 last week and have experienced no problems whatsoever

Richy · Joined: 12 Dec 2006 Posts: 25 Location: Southport

thanks crasher - glad to hear you have had no problems.

But does the phone do anything different / better?

crasher · Joined: 16 Jun 2008 Posts: 23 Location: Midlands, UK

Good question - i'm only running the Snom 300 at present, but not noticed anything different in the functionality (yet)

I suppose i ought to read through the release notes.

PeDaSp · Joined: 16 Oct 2006 Posts: 27

Yep - I have 7.1.30 on 100 SNOM 300's with no problems.

There were some issue with 7.1.33, and SNOM put it on hold. But it's now been re-released I think, but I've not tried it.

Secret is to get a stable version and then stick with that - until you are sure the upgrade works OK and that you really need it. Otherwise you are opening a can of worms.