| View previous topic :: View next topic |
| Author |
Message |
Diggory
Joined: 03 Oct 2006
Posts: 3
Location: London
|
 Posted: Tue Oct 03, 2006 6:24 pm Post subject: Asterisk registered with voipfone, but calls go to voicemail |
 |
|
Hello there,
I was wondering if anyone might be able to help me with something.
I've got Asterisk 1.0.7 running on a globally static IP'ed machine and have successfully got it to register with voipfone, however all calls to my voipfone number appear to go to the voipfone voicemail ("The person at extension xxxx is unavailable".)
I noticed the sticky thread at the top of this forum and sent off an email to the support guys to get my machine IP registered - they have now told me that they had set up the IP auth for me, yet calls to my voipfone number are still going to their voicemail.
I don't use a firewall, so opening ports isn't the problem.
Has anyone got any ideas what might be wrong here? I'm scratching my head rather. Asterisk says it's registered.... (I've removed my username below.)
| Code: |
Host Username Refresh State
sip.voipfone.co.uk:5060 xxxxx 45 Registered
|
Has anyone had the same issue after voipfone added IP auth? |
|
| Back to top |
|
 |
MrMan
Joined: 04 Feb 2006
Posts: 161
|
| Posted: Tue Oct 03, 2006 7:08 pm Post subject: |
|
|
Hi, i helped a customer solve this problem the other day. They simply updated the firmware on their router, and then everything worked.
Could you tell me what router do you have please?
_________________
Call 121 for Voipfone volunteer support |
|
| Back to top |
|
|
Diggory
Joined: 03 Oct 2006
Posts: 3
Location: London
|
| Posted: Wed Oct 04, 2006 10:09 am Post subject: |
|
|
Thanks, sure:
I have a 3Com OfficeConnect ADSL Wireless 11g Firewall Router.
It has the latest firmware (version 2.06 (Sep 21 2005 14:24:48)) |
|
| Back to top |
|
|
MrMan
Joined: 04 Feb 2006
Posts: 161
|
| Posted: Wed Oct 04, 2006 11:00 pm Post subject: |
|
|
I've just dropped you an email, hopefully it will be with you soon!
_________________
Call 121 for Voipfone volunteer support |
|
| Back to top |
|
|
nivenj
Joined: 10 Oct 2007
Posts: 3
|
| Posted: Thu Oct 11, 2007 2:03 pm Post subject: |
|
|
| Hi, I have this exact same problem. Could you or anyone else let me know what the resolution was? |
|
| Back to top |
|
|
Diggory
Joined: 03 Oct 2006
Posts: 3
Location: London
|
| Posted: Thu Oct 11, 2007 2:14 pm Post subject: |
|
|
| It wasn't resolved for me. I stopped my experiment with Asterisk and voipfone shortly afterwards. |
|
| Back to top |
|
|
nivenj
Joined: 10 Oct 2007
Posts: 3
|
| Posted: Thu Oct 11, 2007 2:15 pm Post subject: |
|
|
| Ok, if I find out the resolution I'll post the details here. |
|
| Back to top |
|
|
Customer Services
Site Admin
Joined: 24 Aug 2006
Posts: 233
|
| Posted: Thu Oct 11, 2007 3:18 pm Post subject: |
|
|
Please email support at voipfone.co.uk and we'll have a look for you
_________________
Regards
Voipfone Customer Services |
|
| Back to top |
|
|
nivenj
Joined: 10 Oct 2007
Posts: 3
|
| Posted: Thu Oct 11, 2007 3:42 pm Post subject: |
|
|
| Customer Services wrote: |
| Please email support at voipfone.co.uk and we'll have a look for you |
Ok done |
|
| Back to top |
|
|
|
