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+44 numbers not working with TAPI Pligin

 
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IanMcKendrick



Joined: 22 May 2006
Posts: 5
Location: Cambridge

PostPosted: Wed May 24, 2006 4:40 pm    Post subject: +44 numbers not working with TAPI Pligin Reply with quote

Hi There,

My mobile phone and Outlook contacts are synchronised.

As I am out of the UK quite regularly, every UK phone number in my Outlook contacts (and my mobile phone) is prefixed with +44 for easy dialling while abroad.

e.g. For a Cambridge number "01223" it is "+441223"

When using the TAPI Plugin to call a UK number with the +44 prefix, the call is never connected, and after a few seconds I get the dial tone.

If I replace the +44 prefix with a 0 and use the TAPI Plugin to place the call it works perfectly fine every time.

Is there a setting that I need to change in Outlook to put this right, or do I have to change all of the numbers from a +44 prefix to a 00 prefix?

Many thanks,
Ian.
www.cambinet.com
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acole



Joined: 13 Sep 2007
Posts: 1

PostPosted: Tue Sep 18, 2007 8:08 am    Post subject: Reply with quote

I just installed the TAPI plugin today and have the same problem. Does anyone know if this will be fixed? All of my numbers are pre-fixed with +44 +33 +1 etc..

Thanks
Adrian
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AndrewEllinas



Joined: 05 Nov 2007
Posts: 2

PostPosted: Mon Nov 05, 2007 11:33 am    Post subject: Reply with quote

I have excatly the same problem.

Is there an Outlook configuration solution to this?
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Skydoc



Joined: 08 Jul 2006
Posts: 9

PostPosted: Thu Nov 22, 2007 12:32 pm    Post subject: Please can we see a fix for this Reply with quote

A fix for this would be very welcome as the +44 problem means the dialer is impossible to use for us - we would need to remove all the + prefixes and this would propogate to staff mobiles and mean they could not roam abroad without adding this back in.

Regards


Geoff.
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Site Admin


Joined: 24 Aug 2006
Posts: 233

PostPosted: Thu Nov 22, 2007 2:01 pm    Post subject: Reply with quote

You could try adding the numbers as 0044 instead of +44 - that should do the trick..
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Bins



Joined: 18 Mar 2006
Posts: 25

PostPosted: Wed Dec 19, 2007 4:38 pm    Post subject: Reply with quote

using 0044 probably wouldn't work in most other countries. 00 is the UK international dialing prefix, but it is not used in many other countries, hence the +, which tells the network 'access international routes' (this is an international convention)!
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foodys



Joined: 18 Apr 2007
Posts: 10
Location: London

PostPosted: Tue Jan 15, 2008 9:33 am    Post subject: Voipfone please comment Reply with quote

Bins is correct in this matter, Voipfone please comment. This issue is standing in the way of us deploying the TAPI interface.

Cheers
Eric
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